General

Product Support

• What is the recommended maintenance for my bike trainer?
• What is the difference between home use and commercial/industrial use?
• I have a CycleOps branded power meter or head unit. Where can I find the manual for it?

Order and Purchase Questions

• Why is my debit card showing multiple charges?
• I bought a product from your website, how do I return it?
• What is the warranty on your products?
• How do I buy your products if I live outside the US or Canada?
• I am located in Canada and want to buy directly from you, but your website doesn’t let me put a Canadian billing address in. How can I get my items ordered?
• Where can I buy your products?

Choosing the Right Product

• Which of your products is the best trainer for me?