I bought a product from your website, how do I return it?

You can return any product purchased directly from CycleOps within 30 days and we will happily refund the purchase price. We only accept returns on orders made directly from CycleOps. Products must be in original packaging, and you must contact CycleOps Customer Support to receive an RA number and instructions for shipping back to CycleOps. 

Products returned after 30 days are subject to a 15% restocking fee.

Original delivery fees are refunded only if returns are for defective products, products that were not described accurately, or incorrect shipments. Call Customer Service to arrange these returns.

You are responsible for the cost of shipping the products back to us. We recommend using a trackable shipping method.